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We hope you can find everything you need on Bob Martin Vetcare.

Below are a few pointers to help direct you to some important information that may help.

Your account
For your account and pet information click here

Order history
For information on your previous orders click here

For help in using our products
We have a selection of how-to videos for you to watch click here

Delivery and returns
For information on our delivery and returns policy click here

Prescriptions
You can send us your prescription by one of the following:

Upload: Scan or photograph your prescription and upload it with your order.

Post: Write your order number on top of your prescription and post it to:
 
            Bob Martin Vetcare
            Unit 7b
            Burnett Business Park
            Keynsham
            Bristol
            BS31 2ED

Fax: Write your order number on top of your prescription and fax it to 01225 738 588 (excluding controlled medication)

Email: Write your order number, attach a copy of your prescription and email it to: contact@bobmartinvetcare.co.uk.

For further information of prescription medicines click here

To see if you prescription has been received and verified click here

Still got a question?
Please get in touch. We're here to help!