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01761 603 145

Complaints and compliments

We constantly strive to improve our site so you have the best experience while buying the products your pet needs. If we haven't met or exceeded your expectations, or if you have any ideas on how we can improve the site, then please get in touch - we'd love to hear from you.

For complaints or compliments about our site, your Vetcare order or non Bob Martin products, please contact:
Tel:      0844 335 0626
Fax:     01225 738 588

For complaints or compliments specifically about Bob Martin products, please contact:

Tel:      0844 748 0108

Alternatively, you can write to our customer service team at:

Bob Martin Vetcare Ltd
Unit 7b
Burnett Business Park
Gypsy Lane
BS31 2ED
United Kingdom